When a leading supplier needed to make design changes to two of its legacy vehicle charging stations TE responded quickly.
A leading supplier of Electric Vehicle Supply Equipment (EVSE) needed to make design changes in two of its legacy vehicle charging stations. The current vendor was experiencing quality issues and the customer did not have the resources available to implement a complete design change to meet the launch schedule.
TE responded quickly by identifying the customer’s needs and short term objectives - and by having TE Cable Assembly Engineers meet at the customer’s facility promptly. Working together, we mapped out the issues involved and the following week, the TE team was able to provide first samples and begin to source components for production.
TE’s support and quick response enabled the customer to deliver in time for an important product launch in this highly competitive emerging market.
TE performed miracles, which allowed us to meet our targeted launch date –thanks to their reliability and the high levels of service.