Frequently Asked Questions (FAQs)
TE answers to all you questions about Low Voltage Heat Shrink Joints and Splices.
Where can I buy the Low Voltage Heat Shrink Joints and Splices?
TE has a 24/7 customer service group that can assist with any of your needs. Complete the “Connect With Us” form and one of our representatives will contact you within 48 hours.
Are the LV HS Joints and Splices restricted to a specific region or area?
No, our standard Low Voltage Heat Shrink Joints and Splices are designed to cover various regions and applications. For more information you can refer to your cable specifications or connect with one of our TE experts when completing the “Connect With Us” form.
What is the product warranty?
Two years product warranty from transfer of risk. For more information please refer to our Terms and Conditions of Sale.
With which standards do these products comply?
The products comply with different standards according to the intended application.
Some of the most commonly known and used standards are:
- CENELEC EN 50393; DIN 47640 – used for standard products (LJSM, LJTM, EPKE)
- IEC 60331,332, BS 6387, DIN 4102-12 – used for fire resistant joints (LFRJ)
- IEEE 404 – for North American products
Product Compliances: REACH, RoHS, Halogen free*
*except the ECKJ
What is the advantage of mechanical connectors in comparison with crimp connection?
The advantage of mechanical connectors over crimp connectors is that they can cover a wide application range which reduces the complexity of choosing connectors. Also installation is easier with shear bolt connectors as compared to crimp connectors.
Is it possible to customize products according to my needs?
Yes. If there is a specific product need, we work closely together with our customers to help them reach a better connectivity solution.
Do you offer product trainings?
Webinars and training videos are currently being prepared and will soon be launched.
For our customers located in the US we have (FST) Field Service Technicians that do onsite training.
Why is LFRJ testing with the specific cable important?
Even though the cable and components have been tested separately it is essential to test them together as there is no specific standard to follow for safety class cables.