Use of Our Websites
In general, you can visit our websites without telling us who you are or revealing Personal Data, except for your IP address. During your visit to our websites, we collect certain information automatically, such as browser and device type, domain and host names, number of websites' users, pages viewed, areas of interest of users and viewing patterns as well as the country/region in which you are located. This information allows us to better determine user needs and interests in order to drive improvements to website content and functionality and to enhance the overall customer service experience. In case we collect your IP address or respective Personal Data during your visit, please see “Cookies” for more details.
Collection, Processing, and Use of Personal Data / Consent
We will inform you before we collect Personal Data from you and will make reasonable efforts to let you know at the time of collection how this Personal Data will be processed and used. We will process or use your Personal Data if this is permitted by law or if you have provided your consent.
We collect, process and use your Personal Data to the extent necessary primarily for the following purposes:
- Website Registration
- Request for Information Regarding Product/Service
- Website Features and Updates
- Product/Service Enhancements and Information
- Webinar/Training Registration
- Survey Participation
- Live Chat Support
- Customer Service Support
- Job Applications
- Product Information Center Support
- Sample Requests
- Sales Transaction Support
- Participation in Public Forums
- Sweepstakes Administration
- Customize Account Preferences - Marketing Purposes
Usually, the Personal Data you provide voluntarily will only be used to respond to an inquiry you make or to process your request, e.g. to fulfill a legal obligation or a quasi-legal obligation with you. Personal Data collected from you may include your name, address, telephone, fax number, title/position, company, mailing address or e-mail address, among other information. You may refuse any request for Personal Data. However, if you choose not to provide certain Personal Data, you may not be able to take advantage of certain TE programs and websites' features.
In some cases it is necessary to ask for your consent for legalization of the data processing and use. When you create an account on this website we ask for your consent to collect, use and process your Personal Data for marketing and advertising purposes, i.e. to contact you by post or mail in order to inform you about our products and services, offers and news. Furthermore, besides relying on our certifications for international data transfers (see below) we ask for your consent to the transfer of your Personal Data to TE in the United States and to any TE subsidiary or affiliate worldwide, or to third parties acting on our behalf for the purposes of processing and storing of your Personal Data. You have always the possibility to revoke your consent and ask us to delete the Personal Data you provided when registering on our website by contacting us as described below under “Contacting us”.
Exchange of Personal Data
We may also share your Personal Data with our distributors, including information we collect via automated data collection tools on our website (see below under “Cookies”), as far as required to process your order or provide you information or services relating to TE products. We can also share Personal Data with service providers for data processing activities such as data storage and analysis.
We will provide you with a list of the recipients of your Personal Data upon request. We contractually require all third parties, including our subsidiaries, to adequately safeguard your Personal Data and not use it for any other purpose than for which it was collected. We will release your Personal Data if you direct us to do so, if we are required by law to do so. This can be in order to respond to subpoenas, court orders or legal process or to defend our legal rights, to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements, or in other limited circumstances permitted by the law (including fraud protection and risk reduction).
We may also share your Personal Data in the event of a sale of all, or a portion of our business, stock, or assets that relate to your Personal Data.
International Data Transfers
In order to provide adequate protection for the international transfer of Personal Data TE Connectivity participates both in the EU-U.S. Privacy Shield and in the U.S.-Swiss Safe Harbor program as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from the European Union, European Economic Area, and Switzerland.
EU-U.S. Privacy Shield
TE Connectivity Corporation has certified its compliance with the EU-U.S. Privacy Shield Framework. TE Connectivity is committed to subjecting all Personal Data received from EU member countries to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, redress and enforcement. To learn more about the EU-U.S. Privacy Shield program and to review TE Connectivity’s certification you can visit http://www.privacyshield.gov/list.
TE Connectivity is responsible for the processing of Personal Data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. TE Connectivity complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions. TE Connectivity shall remain responsible and liable under the Privacy Shield Principles if its agent processes Personal Data on our behalf in a manner that is inconsistent with the Privacy Shield Principles, unless TE Connectivity proves that it is not responsible for the event giving rise to the damage.
U.S. - Swiss Safe Harbor
TE Connectivity complies with the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of Personal Data from Switzerland. TE Connectivity has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to review TE Connectivity’s certification, please visit https://safeharbor.export.gov/swisslist.aspx.
Links to Other Websites
TE's websites may contain links to other websites. While we make reasonable efforts to try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites. We encourage you to review the privacy statements posted on all websites you use/access.
Our websites are not intended for persons under 16 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children. If we learn we have collected Personal Data regarding a child under the age of 16, we will remove that Personal Data.
Security of Collected Personal Data
TE maintains reasonable physical, electronic, and administrative safeguards to protect your Personal Data from unauthorized or inappropriate access, accidental or intentional manipulation, loss and destruction. Our security procedures are continually enhanced. We restrict access to your Personal Data to those workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action. However, the security of the internet cannot be guaranteed. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
Data Retention. Accessing, Amending, Storing Your Personal Data and Opt Out Rights
We will retain your information for as long as your account is active or as needed to provide you services. Upon request TE will provide you with information about whether we hold or process any of your Personal Data. You may review and update the Personal Data that you provide to TE through our websites or request to have your Personal Data amended, blocked or removed by contacting us as described below. We will respond to your request within a reasonable timeframe. If you request removal of your Personal Data, you understand and agree that residual information may continue to reside in TE's records and archives as far as permitted by law (e.g., for accounting purposes). However, we agree not to use such Personal Data for business purposes.
You may sign-up to receive email newsletter communications from us. You may “unsubscribe” to any online contact from us at any time by following the instructions set forth on the email message, by accessing the Subscriptions section of your account, or by contacting us as described below.
TE is the data controller for Personal Data we collect via this website. Our address is:
TE Connectivity Corporation
1050 Westlakes Drive,
Berwyn, Pennsylvania, 19312
United States of America
TE Connectivity Germany GmbH is our data protection representative for the European Economic Area and Switzerland. The address is:
TE Connectivity Germany GmbH
Attn. TE Data Protection Officer
TE’s Data Protection Officer can be contacted by post using one of these two addresses or by e-mail via email@example.com
TE conducts periodic self-assessments to verify that the attestations and assertions it makes about its privacy practices are true and that such privacy practices have been implemented as presented. TE Connectivity will take steps to solve any problems arising out of failure to comply with the Privacy Shield Principles or the US-Swiss Safe Harbor Principles. With regard to Personal Data received or transferred pursuant to the Privacy Shield Framework, TE Connectivity is subject to the regulatory enforcement powers of the Federal Trade Commission to investigate claims against TE Connectivity regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy.
Governing Law and Dispute Settlement
This clause does not alter or reduce any statutory rights you may have under applicable laws on the protection of Personal Data or, as far as relevant, when you reside in the European Union or in Switzerland, under the EU-US Privacy Shield or under the US-Swiss Safe Harbor agreement. In the latter case if you want to assert any of your rights under the EU-US Privacy Shield or the US-Swiss Safe Harbor agreement, you may send an email to firstname.lastname@example.org. TE will deal with your complaint promptly but in any case within 45 days.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge).
Changes to this Policy
January 20, 2017