Use of Our Websites
In general, you can visit our websites without telling us who you are or revealing Personal Data, except for your IP address. During your visit to our websites, we collect certain information, including but not limited to domain and host names, number of websites' users, pages viewed, areas of interest of users and viewing patterns. This information allows us to better determine user needs and interests in order to drive improvements to website content and functionality and to enhance the overall customer service experience. In case we collect your IP-Address or respective Personal Data during your visit, please see “Cookies” for more details.
Collection, Processing, and Use of Personal Data / Consent
We will inform you before we collect Personal Data from you and will make reasonable efforts to let you know at the time of collection how this Personal Data will be processed and used. We will process or use your Personal Data if this is permitted by law or if you have declared your express consent.
We collect, process and use your Personal Data to the extent necessary for the following purposes:
- Website Registration
- Request for Information Regarding Product/Service
- Website Features and Updates
- Product/Service Enhancements and Information
- Webinar/Training Registration
- Survey Participation
- Live Chat Support
- Customer Service Support
- Job Applications
- Product Information Center Support
- Sample Requests
- Sales Transaction Support
- Participation in Public Forums
- Customize Account Preferences - Marketing Purposes
Usually, the Personal Data you provide voluntarily will only be used to respond to an inquiry you make or to process your request, e.g. to fulfill a legal obligation or a quasi-legal obligation with you. Personal Data collected from you may include your name, address, telephone, fax number, title/position, company, mailing address or e-mail address, among other information. You may refuse any request for Personal Data. However, if you choose not to provide certain Personal Data, you may not be able to take advantage of certain TE programs and websites' features.
In some cases it is necessary to ask for your express consent for legalization of the data processing and use. In particular we ask during the registration process for your consent to collect, use and process your Personal Data for marketing and advertising purposes, i.e. to contact you by post or mail in order to inform you about our products and services, offers and news. Furthermore, we ask for your consent into the transfer of your Personal Data to TE in the United States and to any TE subsidiary or affiliate worldwide, or to third parties acting on our behalf for the purposes of processing and storage your Personal Data. You have always the possibility to revoke your consent. In this case you may not be able to take advantage of certain TE's services and websites' features.
Exchange of Personal Data
We may also share your Personal Data with our distributors, including information we collect via automated data collection tools on our website (see below under “Cookies”), as far as required to process your order or provide you information or services relating to TE products.
We will provide you with a list of the recipients of your Personal Data upon request, as described below under “Contacting us”. We require all third parties, including our subsidiaries, to adequately safeguard your Personal Data and not use it for any other purpose not authorized by us. We do not sell or lease Personal Data about you to any third-parties for their marketing use. We will release your Personal Data if you direct us to do so, if we are required by law to do so (to respond to subpoenas, court orders or legal process or to defend our legal rights), or in other limited circumstances permitted by the law (including fraud protection and risk reduction).
We may also share your Personal Data in the event of a sale of all, or a portion of our business, stock, or assets that relate to your Personal Data.
TE complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. TE has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. We have self-assessment tools in place to check our compliance. To learn more about the Safe Harbor program, and to view TE’s certification, please visit http://www.export.gov/safeharbor/
If you do not wish to permit these automatic data collection tools, refer to the “Help” file on your web browser to learn how to block the tools or to receive a warning before a tool is stored. If you choose not to accept cookies, you can still visit our websites, however this may result in a reduced availability of certain TE’s programs and websites' features.
If you have declared your express consent, we may use your Personal Data to contact you in order to provide you with information about our products, services, offers and news that may be of interest to you.
Links to Other Websites
TE's websites may contain links to other websites. While we make reasonable efforts to try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites. We encourage you to review the privacy statements posted on all websites you use/access.
Our websites are not intended for persons under 18 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children. If we learn we have collected Personal Data regarding a child under the age of 18, we will remove that Personal Data.
Security of Collected Personal Data
TE maintains reasonable physical, electronic, and administrative safeguards to protect your Personal Data from unauthorized or inappropriate access, accidental or intentional manipulation, loss and destruction. Our security procedures are continually enhanced. We restrict access to your Personal Data to those workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action. However, the security of the internet cannot be guaranteed.
Accessing, Changing, Storing Your Personal Data and Opt Out Rights
You may review and update the Personal Data that you provide to TE through our websites or request to have your Personal Data amended, blocked or removed by contacting us as described below. If you request removal of your Personal Data, you understand and agree that residual information may continue to reside in TE's records and archives as far as permitted by law (e.g., for accounting purposes). However, we agree not to use such Personal Data for business purposes.
You may opt out of the collection and processing of your Personal Data at any time by contacting us as described below. You may also withdraw your consent and “unsubscribe” to any online contact from us at any time by following the instructions set forth on the email message or by contacting us as described below.
Governing Law and Dispute Settlement
This clause does not alter or reduce any statutory rights you may have under applicable laws on the protection of Personal Data or, when you reside in the European Union or in Switzerland, under the Safe Harbor agreement. In the latter case if you want to assert any of your rights under the Safe Harbor agreement, you may send an email to firstname.lastname@example.org. In addition, if you are not satisfied with the process or outcome of any disputes you may have with TE that are related to your rights under such statutory rights or the Safe Harbor agreement, you may file a complaint with the respective Data Protection Authority of your jurisdiction.
Changes to this Policy
Last revised: November 2015