Within TE, Operational Excellence means maximizing our customers' satisfaction, our market position and financial results by ensuring continual quality and cost improvement in our processes, products, and services. Deployment of Operational Excellence enables us to meet the commitments within our Quality Policy.
It is the goal of TE to continually deliver safe, effective, high-quality products and services, on time, to our customers and internal operations. Processes and controls shall be implemented such that tasks are performed properly the first time, so that products and services meet established agreed-to requirements. Quality, customer satisfaction, continual improvement, maintaining the effectiveness of our quality management system, and compliance with customer and regulatory requirements, are the personal responsibility of every employee.